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Description:

Carrier dropped

(Phone line may not support data communication or excessive interference from other sources, e.g., freezer, neon sign, etc.)

Resolution:

  1. Verify/test phone line connection(s).

  2. Verify quality of phone line (noise, etc.).

  3. Contact host to verify connection & handshake protocol (transmission) received from modem.

  4. Retest modem.

  5. Reseat and retest modem.

Models: