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Description:

Cassette 3 misfeed

(No note passing is detected by CS31A and CS31B sensors after the note is dispensed.)

 

Resolution:

  1. Check cassette to make sure it is not empty.

  2. Check condition/quality of the bills.

  3. Shuffle the bills in the cassette.

  4. Check note setup status for the cassette.

  5. Check/clean CS31A and CS31B sensors.

  6. Check condition of the pick wheels.

Models: