Tranax/Hantle: |
Cash cassette 2 is not properly installed. (Before dispensing) |
Nautilus Hyosung: |
The number of dispensed notes does not match number of bills requested. |
Tranax/Hantle:
Remove and reinstall cassette, seating it properly.
Verify cassette position sensor (micro switch) is pressed completely when cassette is installed.
Make sure the cable is not cut and is properly installed.
Check functionality of sensor in Diagnostics (Operator Function menu > Diagnostics > Sensors).
Nautilus Hyosung:
Check the number of dispensed notes.
Check the condition/quality of the bills.
Shuffle the bills in the cassette.
Perform test dispense in Diagnostics (Operator Function menu > Diagnostics > Cash Dispenser).