De La Rue FAQ
Known as one of the world's largest commercial security printers and a leading provider of
cash sorting equipment and software solutions world-wide, De La Rue is a key player in this area of business. Recently,
De La Rue sold off a majority of its cash handling business to the Carlyle Group. This new organization was formed in
cooperation with the existing management team to form what is known today as Talaris. Prior to the formation of Talaris,
De La Rue was known as a key OEM supplier of cash dispensing mechanisms which were incorporated into many ATM
manufacturers` product lines, including Triton Systems, Tidel (currently known as NCR EasyPoint ATM), TBS First,
MoneyTree ATMs, among others.
Be it DeLaRue or Talaris branded dispensers, ATMGurus is a fully authorized reseller and support center. We
provide thousands of repairs each year on the complete line of Talaris mechanisms.
Parts
With over $10 million in stocked ATM parts, whatever your parts requirement, ATMGurus has it. ATMGurus features a large selection of new, Guru-certified refurbished and closeout parts for your Triton, Tranax or Nautilus Hyosung units. And with our online RMA program, you’ll be able to generate warranty claims 24/7.
Repair
ATMGurus provides
ATM repairs for all major retail brands and Guru-certified parts to ensure quality and reliability.
Over 10 dedicated bench technicians and a complete flat-rate repair offering on all retail ATMs means you get competitive service and pricing at one convenient location.
Training
- Field repair training on all major retail brands
- State-of-the-art training facilities
- A dedicated training staff
Find the ATM training you need at Guru University with hands-on troubleshooting, online simulators and preparation for all field repair scenarios. Save time and money by attending classes on all products in one convenient location.
ATMGurus’ Advantages
- Single source provider for all parts, repair and training needs on all retail ATMs.
- Every employee at ATMGurus has significant experience in the industry.
- We are competitively priced and offer significant value.
- We carry over $10 million of inventory and over 3,000 different ATM part numbers.
- We have 10+ bench technicians.
- We provide board-level ATM repair.
- We provide the most comprehensive training program in the ATM industry.
- We are easy to do business with.
• Online ordering
• Dedicated Guru Customer Service Representatives
• Online RMA generation
