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ATM Trade-In Program

Trade in your gently used ATMs of any brand, and receive up to $1000
in credit toward the purchase of a shiny, brand new Triton!

See Terms & Conditions

ATM GreenBook

Trade in your gently used ATMs of any brand, and receive up to $1000 in credit toward the purchase of a shiny, brand new Triton! We'll even consider trade-ins on certain parts if they are in good condition. Click this link to see general guidelines of our "Green Book" trade-in values, (credits may vary based on condition of unit or parts received).

Triton ATM Models 9600 / 9700 / 9100 / 8100

Model*	Dispenser	Visa EPP Keypad	Trade-in Value
9600/9100/9700	SDD	Required	$750
8100	TDM 50	Required	$400
*Business hours cabinets only eligible for trade-in

Nautilus Hyosung / Tranax / or Cross Technologies

Model	Dispenser	Visa EPP Keypad	Trade-in Value
1000/21-2200	1000 note cassette	Required	$600
1500	1000 note cassette	Required	$900
4000	1000 note cassette	Required	$800
1700	1000 note cassette	Required	$800
5050	1000 note cassette	Required	$1000
1000 note cassette minimum requirement Business hours cabinets only eligible for trade-in

For all other brands / models not listed above please contact your sales representative for eligibility and custom quote.

Standard Deductions


Triton	Any dispenser other than SDD*	($150)
Triton	Any keypads other than VEPP/PCI	($150)
Other	Any dispenser other than 1000 note cassette	($200)
Other	Any keypads other than VEPP/PCI	($200)
*For Triton brands only TDM, Mini-Mech and NMD will be accepted other than standard SDD

Shipping Allowances


Freight Pre-Paid	Add $50 USD per unit credit. (ISO / Customer pays for freight back to Triton)
Freight Collect	Subtract $150 USD per unit credit. (Triton pays for freight back to Triton)* *If the trade-in unit(s) value is determined to be less than the cost of Freight Collect, then Triton reserves the right to bill the Participant for the difference.

Get Started

Fill out this form to be contacted by a service rep to initiate your trades now.

Triton 9600 PCI Upgrade Kit

$75.00 credit toward the kit purchase with the return of a functioning VEPP

$25.00 Credit for a functioning Canadian card reader .

How Can We Help?

Need assistance?
Let one of our friendly
Customer Service
Gurus assist you.

1-888-7-ATMGURUS
E-mail Customer Service

The Biggest Selection of ATM Multi-Brand Parts

ATMGurus provides new and certified refurbished ATM parts for all major Retail ATMs including Triton, Hantle (formerly Tranax), Nautilus Hyosung and others. In addition, we provide closeout ATM parts for bargain hunters. These are overstocked, discontinued, returned and "as is" parts that are available at rock-bottom pricing.

TERMS & CONDITIONS

Eligibility:

To be eligible for this program the Triton Distributor or Value Added Reseller (the "Participant") must have an account in good standing with Triton

General:

The Triton Trade-in Program (the "Program") provides end-user customers with the opportunity to replace eligible ATM machines with new Triton products. Participant agrees that all decisions of Triton relating to the Program are final and binding in all respects. This Program may not be combined with any other Triton offer or promotion. Submission of false or incomplete information or documentation may result in immediate disqualification from the Program, in addition to any and all other rights and remedies available to Triton. Triton has the right to deny any claim that does not meet the criteria and terms of the Program. Triton reserves the right to modify, suspend, cancel or terminate any aspect of the Program at any time. The Program is void where prohibited or otherwise restricted by law. Participant may be disqualified if Triton determines, in its sole discretion, that participation in the Program would violate any applicable law.

Submissions:

The Trade-In Equipment must be in working condition, with all parts and components, and legally owned and used by the Participant within the forty-five (45) days prior to Participant’s submission to Triton.
In some cases equipment missing a part may be considered but this exception must be agreed upon in writing prior to shipping the trade up unit. Deductions will be taken for exclusion of, but not limited to, the follow items: missing locks or combinations, missing cassettes or reject trays, incomplete signage or missing toppers, missing master passwords.etc. The amount of the deduction will vary depending on the occurrence and a Triton or ATMGurus representative will contact Participant prior to unit disposition via Revised Trade-In Value form.
Participant must remove all proprietary and confidential data from the Trade-In Equipment prior to submission.
A Trade-In Equipment’s value shall be determined in Triton’s sole discretion using Triton’s Trade-In Valuation Table as a guide; provided that final determination shall be subject to Triton’s inspection of the Trade-In Equipment.
Triton will send Participant an email and/or fax confirmation when Participant’s Trade-In Equipment is received by Triton (the "Confirmation") noting: (i) any alternative valuation of the Trade-In Equipment made by Triton; and (ii) additional information needed from Participant or any issues regarding Participant’s submission along with the actions necessary for Participant to take to remain eligible for the Program.
Participant shall have seven (7) calendar days from the date of Triton’s Confirmation to respond to Triton in writing of its acceptance or non-acceptance of Triton’s valuation as well as to take any additional actions requested by Triton. Participant’s failure to respond within such time period to any alternative valuation of the Trade-In Equipment made by Triton will be deemed acceptance thereof by Participant.
If Participant duly gives notice of non-acceptance of Triton’s alternative valuation, the Trade-In Equipment will be shipped back to Participant, at Participant’s request and sole cost.
If the Trade-In Equipment is accepted by Triton and the applicable valuation is acceptable to Triton and Participant, Triton will issue a credit memo to Participant’s account within [one] week of Triton’s Confirmation.
Triton is not responsible for late, lost or misdirected shipments, email, mail or faxes.
Without limiting any of Triton’s rights or remedies, Participant acknowledges and agrees to reimburse Triton for any and all sums paid, and costs incurred, by Triton for any Trade-In Equipment that is found to have been encumbered, obtained illegally or fraudulently or is otherwise deemed "stolen goods" by applicable law.
Participant is responsible for all applicable taxes associated with its participation in the Program.

Representations & Warranties:

Participant hereby represents and warrants to Triton that Participant is the sole owner of the Trade-In Equipment, and that Participant has full right, title and authority to convey the Trade-In Equipment to Triton, free and clear of any mortgage, security interest, lien, claim, charge, option or encumbrance.
Participant further represents and warrants that the Trade-In Equipment was not obtained illegally or fraudulently.

Indemnification:

Participant agrees to protect, indemnify, defend and hold Triton harmless from any and all claims, suits, demands, actions, damages, liabilities, fines, penalties and expenses (including attorneys’ fees) arising out of (i) Participant’s participation in the Program; and (ii) a breach of Participant’s representations, warranties or obligations hereunder.

Governing Law:

This Program will be governed by and construed in accordance with the laws of the State of Mississippi without regards to its conflict of laws rules. Participant consents that the jurisdiction and venue of any action with respect to this Program shall be in the state and federal courts of Mississippi, and Participant hereby submits itself to the exclusive jurisdiction and venue of such courts for purposes of such action.

© 2010 All Rights Reserved. ATMGurus and the ATMGurus Logo are registered trademarks of ATMGurus. The third party trademarks identified herein are the trademarks of their respective owners, and are not owned by ATMGurus. ATMGurus disclaims any affiliation, connection, or association between its products and services, and those of the respective trademark owners, or any sponsorship or approval of its products or services by such trademark owners.

Please contact your Customer Service Guru to return items:

E-Mail: customer.service@atmgurus.com
Fax: : +1-228-868-0859
Telephone: +1-901-248-6176 or 1- 888-7-ATMGurus (1 -888-728-6487 }toll free in North America
Monday-Friday, 8:00 a.m.-5:00 p.m. CST

All returned parts and warranty items must have an RMA or Return Merchandise Authorization before they will be accepted.

Warranty Replacement

ATMGurus covers the shipping costs for sending a warranty replacement part out into the field. As an added bonus, all domestic and Canadian warranty-return items include pre-paid shipping labels. We cover this cost back to our facility as well. When we send a replacement warranty part out to you, a pre-paid shipping label is included in the box. The shipping costs are covered for standard shipping only. If you require overnight delivery of a warranty part, priority shipping charges will apply.

International Parts Orders

International parts orders require additional handling and typically involves a customs broker to ensure passage into your respective countries. Please contact your ATMGurus� Customer Service Guru at +1 901-248-6176 for a full description of our policy for shipping into your Country.

Parts Return Policy

When it comes to troubleshooting and diagnosing service issues, we understand that you may need to order multiple parts as part of the repair process. In some instances, there may be parts that are not used. With that in mind, ATMGurus offers a limited return program for unused parts. Limitations on what parts we accept back are based on the condition of the returned part, the age of the part and the reason for the return. A restocking fee is charged to cover the handling, testing and verification of all parts that are returned. All returns are subject to management approval.

Re-Stocking Fee

All returned parts are subject to inspection and will be charged a restocking fee. ATMGurus will inspect the returned parts and can refuse to accept them if there is inadequate packaging, if a part has been used, altered or modified, or if it has been subject to abnormal environmental conditions. In the event a part is not accepted, you will be notified with a reason as to why it is being rejected. You can choose to have the part returned to you. ATMGurus determines which fee will apply. All returns are subject to management approval.

10% re-stocking fee is charged for parts that have not been opened.
Opened parts are not accepted back in without senior mgmt approval.

Privacy Notice

Our Commitment to Privacy

Our privacy policy was developed as an extension of our commitment to combine the highest-quality products and services with the highest level of integrity in dealing with our customers and partners. The policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site, and our products and services. This statement will be continuously assessed against new technologies, business practices and our customers` needs.

What Information Do We Collect?
When you visit our Website you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and Website use information collected on an aggregate basis as you and others browse our site.

Personal Information You Choose to Provide

For example, you may need to provide the following information:

Name
Mailing Address
E-Mail Address
Business and/or Phone Number

E-Mail Information
In addition to providing the foregoing information to our partners, if you choose to correspond further with us through e-mail, we may retain the content of your e-mail messages together with your e-mail address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.

Web Site Use Information
Similar to other commercial Websites, our site utilizes a standard technology called "cookies" (see explanation below, "What Are Cookies?") and Web server logs to collect information about how our Website is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Website, and the sites visited just before and just after our Website. This information is collected on an aggregate basis. None of this information is associated with you as an individual.

How Do We Use the Information That You Provide to Us?
Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service, and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our Website, new services and special offers we think you will find valuable. The lists used to send you product and service offers are developed and managed under our traditional corporate standards designed to safeguard the security and privacy of our customers� personal information. As a customer, you will be given the opportunity, at least once annually, to notify us of your desire not to receive these offers.

What Are Cookies?
Cookies are a feature of Web browser software that allows Web servers to recognize the computer used to access a Website. Cookies are small pieces of data that are stored by a user�s Web browser on the user�s hard drive. Cookies can remember what information a user accesses on one Web page to simplify subsequent interactions with that Website by the same user or to use the information to streamline the user�s transactions on related Web pages. This makes it easier for a user to move from Web page to Web page over the Internet. Cookies should make your online experience easier and more personalized.

How Do We Use Information We Collect from Cookies?
We use Web site browser software tools such as cookies and Web server logs to gather information about our Website users� browsing activities, in order to constantly improve our Website and better serve our customers. This information assists us to design and arrange our Web pages in the most user-friendly manner and to continually improve our Website to better meet the needs of our customers and prospective customers. Cookies help us collect important business and technical statistics. The information in the cookies lets us trace the paths followed by users to our Website as they move from one page to another. Web server logs allow us to count how many people visit our Website and evaluate our site�s visitor capacity. We do not use these technologies to capture your individual e-mail address or any personally identifying information about you although they do permit us to send focused online banner advertisements or other such responses to you.

Our information protection practices, operations and business practices are reviewed periodically for compliance with corporate policies and procedures governing the security, confidentiality and quality of our information.

Employee Access, Training and Expectations
Our corporate values, ethical standards, policies and practices are committed to the protection of customer information. In general, our business practices limit employee access to confidential information, and limit the use and disclosure of such information to authorized persons, processes and transactions.

What About Legally Compelled Disclosure of Information?
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.

What About Other Web Sites Linked to Our Web Site?
We are not responsible for the practices employed by Websites linked to or from our Website nor the information or content contained therein. Often links to other Websites are provided solely as pointers to information on topics that may be useful to the users of our Website.

Please remember that when you use a link to go from our site to another Website, our privacy policy is no longer in effect. Your browsing practices and interaction on any other Website, including Websites which have a link on our Website, is subject to that site�s own rules and policies. Please read over those rules and policies before proceeding.

General Terms of Use

Your use ATMGurus website is governed by the following terms of use. By using the website, you accept these terms. You shall use the site for lawful purposes only. You shall not post or transmit any content that is illegal, offensive or defamatory, or otherwise use the site in a manner that infringes the rights of others. The content of ATMGurus website is protected by copyright and trademark laws. You may print a copy of any portion of our site for your own personal use, but you may not further copy, reproduce, modify, distribute, upload, publish or transmit any portion of the site, including code and software. We make no representations as to the accuracy or completeness of the content of our website. We provide the information "as is" and without warranties of any kind. We disclaim all warranties, express and implied, to the fullest extent permitted by law. We do not warrant that our website will operate uninterrupted or error-free or that the site and the server that hosts it are virus-free. Under no circumstances shall we be liable for any direct, indirect, special or consequential or punitive damages that result from your use of the site. We assume no responsibility for the conduct or acts of users or other third parties. In addition, we assume no responsibility for the content, security or privacy practices of the websites of other companies for which we provide links in our website. If you are dissatisfied with any aspect or content of our website, or disagree with these terms of use or with the Privacy Policy posted on our website, your sole remedy is to cease using the website.

Please see the Privacy Policy posted on our website for information concerning ATM Gurus's data collection and data

Transaction Terms and Conditions

Our terms and conditions apply to all transactions with ATMGurus and are set out below. Please read through these carefully before placing your order. By clicking the 'next' button to submit your order on the checkout screen you are offering to buy the goods at the price stated subject to our terms and conditions, and associated policies.

General
Unless otherwise stated, the following words or phrases used within these terms and conditions shall have the following meanings:

"ATMGurus", "us" or "we" means www.atmgurus.com of 7585 AE Beaty Dr., Suite 101, Bartlett, TN 38133 USA.
"Customer" or "you" or "your" means the person, or company placing the order and making payment with us.
"Products" means ATM parts, repair, training, refurbished ATMs or other products which we supply in accordance with these terms and conditions.

We may change these terms and conditions from time to time without notice. Changes will apply to any subsequent orders received. The Website, its contents, terms and conditions, and contracts shall be governed by and construed in accordance with US law. Those who access the site from other locations are responsible for compliance with their local laws and taxes as applicable. These terms and conditions do not affect your UK statutory rights.

Your Account
By creating an account with ATMGurus you will be able to order ATM parts, repair and training, as well as refurbished ATMs online, stay up to date with your order status and track your order history. To find the part you are looking for search by part number, model number, product category or search using keywords.

Can't find what you're looking for online? Please contact your Customer Service Guru at customerservice@atmgurus.com or by telephone +1 (901) 248-6175 or 1 (888)-7-ATMGURUS toll free in North America.

Product Information
The ATMGurus Website attempts to display product images shown on the site as accurately as possible. Products shown are not the actual size. ATMGurus hereby disclaims responsibility for the following: prices printed in error; the use or misuse of any products described in this catalog; and any losses incurred through the use of products not in accordance with methods described in this catalog. ATMGurus specifically does not authorize its employees, agents, independent contractors or their agents or employees to recommend any product sold by ATMGurus in any way other than according to manufacturers' current written operating instructions.

Order Acceptance
All orders are subject to acceptance by us and we will notify you in the event of an order not being accepted. Reasons for an order not being accepted include but are not limited to:

Authorization was not received for the card provided
Incorrect address
Failure to provide correct billing address
Security details for the card could not be verified
The billing or delivery address is a PO Box, forwarding address or mail drop
The item is unavailable
There is an error on the Website with pricing or product information

Payment Options

Credit Card Orders
ATMGurus accepts payment made with American Express, MasterCard and Visa. The three digit CVV security code from the back of the card is required on all credit card payments. Please make sure that the address you enter as your billing address is exactly as it appears on your statement.

Net Term Orders
ATMGurus accepts account payments for companies with establish accounts. All net term accounts will be cleared through ATMGurus' Customer Service System before an order is dispatched.

Sales Tax

We are required by law to collect sales tax in the following states:

Arizona, California, Colorado, Georgia, Kansas, Kentucky, Minnesota, Mississippi, Missouri, New Jersey, New York, North Carolina, Oklahoma, Tennessee, Texas, Washington and Wisconsin.

If your order is shipped to any of these states, the appropriate sales tax will be added to your order, at time of final confirmation. In other states where we do not charge sales tax, it is the customers' responsibility to handle any use tax issues on their order.

Any services being performed by ATMGurus is subject to Tennessee state and local tax.

Fraud Prevention
All orders are subject to stringent checks. If we suspect a fraudulent transaction has taken place we reserve the right to place the order on hold while we investigate further or reject it. Further investigation may mean that we contact you to request additional identification or proof that the card belongs to you.

Shipping
ATMGurus makes every effort to deliver goods within our published timescales, however delays are occasionally inevitable, and we will not be liable for any loss or damage you may suffer as a result of late delivery or cancellation of your order. For more information, please refer to our shipping and return policy.

Privacy Policy
ATMGurus will not divulge any customer information to any third party unless required by law or to fulfill particular orders where agents of the company require the information as part of the order. We endeavor to take all reasonable care to keep all details of your account secure, but in the absence of negligence on our part we cannot be held liable for any loss or damage you may suffer as a result of unauthorized access to any information provided by you. For more information, please refer to our privacy policy.

For more information, contact your Customer Service Guru at +1 (901) 248-6175 or 1 (888)-7-ATMGURUS toll free in North America. Customer Service can also be reached by e-mail at customerservice@atmgurus.com.