ATMGurus FAQs
ATM Training a Key Component to a Successful ATM Installation
ATM training is a key component in the sale and lifecycle of an ATM. In the classic "service after the sale" model, training can take on a number of roles. Professional training on the operation and function of the ATM is a key component when marketing the product through the sales cycle. Having a key understanding of the operation of an ATM can be the difference between making a sale and losing out to your competition. Next, being able to show ease of use to the consumer is another part of training that allows the product to be accepted by everyone that will be touching it. This can be the Merchant or owner, the end user, the ATM servicing company, and in some instances the cash-in-transit companies that provide cash replenishment and balancing services. Everyone that touches the ATM, either as a consumer or a service provider, must feel comfortable about the task at hand. This is where proper training can be the difference between acceptance or not.
ATMGurus is dedicated to providing guaranteed repair on all entry-level retail ATM’s, including Triton ATMs, Tranax ATMs and Nautilus Hyosung ATMs.
Parts
With over $10 million in stocked ATM parts, whatever your parts requirement, ATMGurus has it. ATMGurus features a large selection of new, Guru-certified refurbished and closeout parts for your Triton, Tranax or Nautilus Hyosung units. And with our online RMA program, you’ll be able to generate warranty claims 24/7.
Repair
ATMGurus provides
ATM repairs for all major retail brands and Guru-certified parts to ensure quality and reliability.
Over 10 dedicated bench technicians and a complete flat-rate repair offering on all retail ATMs means you get competitive service and pricing at one convenient location.
Training
- Field repair training on all major retail brands
- State-of-the-art training facilities
- A dedicated training staff
Find the ATM training you need at Guru University with hands-on troubleshooting, online simulators and preparation for all field repair scenarios. Save time and money by attending classes on all products in one convenient location.
ATMGurus’ Advantages
- Single source provider for all parts, repair and training needs on all retail ATMs.
- Every employee at ATMGurus has significant experience in the industry.
- We are competitively priced and offer significant value.
- We carry over $10 million of inventory and over 3,000 different ATM part numbers.
- We have 10+ bench technicians.
- We provide board-level ATM repair.
- We provide the most comprehensive training program in the ATM industry.
- We are easy to do business with.
• Online ordering
• Dedicated Guru Customer Service Representatives
• Online RMA generation
