General Policies for Participation in ATMGurus Warranty Program:
Failure to comply with warranty guidelines can result in probation and exclusion from participating in the program.
Greetings Valued ATMGurus Customers,
Thank you for trusting ATM Gurus with your ATM repairs. Our mission as a company is to provide you with a single source solution for ATM parts, repairs and training at a fair and competitive price point.
Laws in the state of Tennessee require that sales tax is imposed on all taxable services, including ones like we offer for the repair of goods, regardless of where they are shipped upon completion. Pursuant to Tenn. Code Ann. Section 67-6-204, effective immediately, we will be charging Tennessee sales tax (9.25%) on all repairs performed in Tennessee.
Please note that resale certificates are not acceptable for repairs performed in Tennessee.
For more details visit:
To help you defray the cost of this tax we are pleased to offer
10% off all repair orders placed through June 30.
And remember, the ease and convenience of our online store at atmgurus.com already offers:
Plus, coming in the future to improve your experience even further are:
Watch for more information to come on these programs.
Please contact me with any questions or concerns, or simply to discuss further. Thanks again for choosing ATMGurus.
Donald D Lett
ATMGurus provides a comprehensive ATM repair program for most common components in most ATM brands. All repairs come with our Guru Guarantee*.
When you want something done right, call a Guru. When you send a part to be repaired by ATMGurus, you can relax knowing that you’ve chosen the industry’s most highly trained experts. Only ATMGurus has actual ATM Manufacturing Engineers on staff that know the ins and outs of each and every component comprising the world's leading retail ATM brands.
Advance Repair Exchange now available on ALL Triton Mainboards and SDD dispensers. That means SAME DAY TURNAROUND – the FASTEST in the business!
With a huge warehouse stocked full of parts, any little piece that might need replacing is always at the ready. Visa trusts us so implicitly that we are the ONLY vendor in the US authorized to repair their keypads – and that handling by any other results in a factory tamper error!
ALL repairs feature a 180 day warranty, and ALL repairs include FREE technical support. When you have a question, you can be sure that our techs have clear cut answers for you from our offices in the heart of the American South.
We look over every inch of each component and repair or replace everything necessary.We even perform preventative maintenance on items that in our experience will eventually show wear. Each repair is truly a comprehensive rebuild or complete refurbishment, with a full quality-assurance test to ensure optimal performance and functionality
Among all of the moving parts we closely inspect in our full diagnostic routine for repair and replacement are:
|• Circuit Boards||• Firmware Eprom upgrade for all dispensers||• Timing Discs|
|• Bearings||• Thorough cleaning and lubrication||• Wheel Covers|
|• Belts||• All calibration required||• Pickers|
|• Clips||• Anti-static brushes||• Feeders|
|• Diverters||• Lid guides||• Base Plates|
|• Locators||• Pulleys||• Bundle Output Units|
|• Gears||• Idler Arms||• Bundle Carriage Units|
|• Sensors||• Stepper and Cassette Motors||• Stacker|
|• Proper Packaging|